User Agreement

These Website Standard Terms And Conditions contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms And Conditions.
1040nra.com is a product that is fully owned and managed by Paper Plane Craft Co., a corporation organized under the laws of State of Delaware, USA.

Conditions of Use

1040nra.com provide its services to you subject to the following conditions. which are stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.

The Service

1040nra.com provides a service for non resident aliens in the United States of America to calculate tax returns and self prepare tax forms. For definition of non resident alien refer to IRS website. You should use this service only if you are an eligible non resident alien for the current tax filing year.
User is only allowed to use 1040nra.com to calculate his/her own tax return and they are not allowed to use to distribute any part of 1040nra.com for his/her or any third party benefit. You are authorized solely to view and retain a copy of the pages of this website for your own personal, non-commercial use. You further agree not to: A. use any robot, spider, scraper or other automated device to access the service; B. remove or alter any author, trademark or other proprietary notice or legend displayed on this website (or printed pages thereof); or C. infringe 1040nra.com or any third party's copyright, patent, trademark, trade secret or other intellectual property rights, or rights of publicity or privacy.
We make reasonable efforts to ensure that the services are available and operable, but we make no representations or warranties regarding the availability or operability needed to complete processing because the service is dependent on many factors outside our control. In any event, you may have a right to a refund as expressly described herein. The user understands and agrees that at times 1040nra.com service and/or certain features or functionality may be inaccessible or inoperable for any reason, including, without limitation: A. equipment or software malfunctions B. periodic maintenance procedures or repairs which 1040nra.com back may undertake from time to time or C. causes outside the control of 1040nra.com. User acknowledges that access to and/or features and functionality of 1040nra.com are provided over various facilities and communications lines, maintained and serviced by third-party carriers, utilities and internet service providers, all of whom are beyond 1040nra.com control.
Membership: To access and use 1040nra.com, the user may be required to create account with 1040nra.com and select a username and password. This account information shall be used only by user, and user may not share or otherwise disclose user’s account information to any other party. The user shall be responsible for the security, confidentiality and integrity of all information that user receives, transmits through or stores using 1040nra.com, to the extent that any misuse of this information or infringement of such matters could be prevented by user. 1040nra.com will store information of user for such time as is required pursuant to its agreement with user, for such time as required by law in particular federal, state and local jurisdictions, and for such time as required to preserve evidence of the use of 1040nra.com services for the benefit of user.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. 1040nra.com and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. By creating a account on this website you accept you have read the terms and conditions and is equivalent to your electronic signature.
The user acknowledges that other users have access to 1040nra.com and information made available thereby. 1040nra.com does not assume any liability for or relating to any impairment of the privacy, security, confidentiality, integrity, availability or restricted use of 1040nra.com or any content provided thereby from any other user’s actions or omissions.
Content: Users may use the services provided by 1040nra.com to calculate and prepare United States Federal and/or State tax returns after paying any applicable fees. Services may contain confidential and proprietary information. All information and content are provided by user and 1040nra.com does not monitor or validate the accuracy of such content. Without limiting the generality of any other provision of this Agreement, 1040nra.com shall have no responsibility for or liability related to the accuracy, content, currentness, completeness, suitability, fitness for a particular purpose, or delivery of the content provided by any user. The user is responsible for the accuracy, content, currentness, completeness, suitability, fitness for a particular purpose, and delivery of the content posted by such user, and the user warrants that the user content posted by user is accurate, current and complete. The user shall indemnify 1040nra.com for any and all losses or damages 1040nra.com may incur regarding or related to the accuracy, content, currency, completeness or delivery of the user content furnished by user pursuant to the indemnification provisions of this Agreement.
Tax Preparation: As stated herein 1040nra.com provides software platform to calculate tax return based on user content and does not file tax returns. The user will file tax returns him/her self and 1040nra is not responsible for filing taxes. The service is provided “as is,” “where is,” and “as available” without warranty of any kind, express or implied. Use of this service is at at the user’s sole risk as 1040nra.com does not warrant that user’s use will be uninterrupted or error free, nor does 1040nra.com make any warranty as to the accuracy of any user content or as to any results that may be obtained by use of these services. Results obtained are solely based on user input and calculations done by proprietary algorithms. 1040nra.com does not provide legal or tax advice. User acknowledges 1040nra.com is limited by certain criteria for tax calculation and may not provide full support for certain deductions/incomes/credit. User should consult the results with personal lawyers or financial advisor before filing.
1040nra.com is not liable to user or any other person for any damages caused from this agreement, product or service, any user content, user’s use or inability to use the product, any change or inaccessibility to 1040nra.com, any inaccuracy or incompleteness of information contained, any unauthorized access or alteration of transmission data whether such liability is asserted on the basis of contract, tort, negligence or otherwise. Neither 1040nra.com nor any of its affiliates or subsidiaries’ total liability for direct damages exceed the total purchase and/or fees paid, if any, by user to 1040nra.com hereunder. If the user is dissatisfied with 1040nra.com, the user’s sole and exclusive remedy shall be for the user to discontinue use of 1040nra.com and terminate this agreement.
User specifically acknowledges and agrees that 1040nra.com shall not be liable for user content or defamatory, offensive or illegal conduct of any third party and that the risk of harm or damage from the foregoing is borne solely by user. 1040nra.com does not audit or otherwise verify any information user provides, and is not responsible for disallowed deductions, or the inclusion of additional unreported income or resulting taxes, penalties or interest.
Purchases: This Agreement, the Terms and Conditions and any other purchase terms set forth by 1040nra.com at the time of purchase or agreements between user and 1040nra.com shall govern purchases of any service from 1040nra.com. Prices are subject to change without notice. Errors will be corrected where discovered, and 1040nra.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and the user’s payment method accepted and charged. Prices are determined when user selects to receive electronic version of tax forms based on income or set purchase price at the time of payment. Each User is obligated to confirm that the pricing for the use of 1040nra.com or Services has not changed, particularly if some time has passed between the date a user started a Federal and/or State tax return and the date such Federal and/or State tax return form is finished and ready for printing. All payments will be billed and are payable in US dollars. A user will not be able to print or prepare tax Federal and/or State tax return forms without registering or paying for the 1040nra.com service.
The refund policy is limited to circumstances described herein. Cases eligible for a refund are limited to the following A. Duplicate payment or accidental over payment for a product or service B. If post review, a return was prepared inaccurately solely because of a software/calculation error and not due to inaccuracy in information provided by user C. Any other unique circumstance explained by you and approved by 1040nra.com in its sole discretion D. If you are not satisfied by the amount of tax refund and provide better results to us with the same deductions
Cases ineligible for a refund are all other cases including but not limited to the following A. The product or service was purchased by your mistake or on your assumption that it does something that it is not intended to do and is not stated it would do B. User or you did not read the Terms and Conditions and/or Frequently Asked Questions concerning the product or service purchased and because of that what you purchased or received is different from what you expected C. You changed your mind after purchase and no longer want the product or service because of that D. You purchased or used other software or service that you decided might better meet your needs
Security and Privacy: We give highest priority to security ensuring that our data is securely stored, transmitted and disposed of as required. We use a number of method including SSL(Secure Sockets Layer), AES, etc Reach out to us to understand what security measures we take in detail. During information collection we may collect Contact Details including name, email address, mailing address and phone number, all financial information necessary to calculate tax return like social security number or equivalent, depending on your tax country of residence, demographic information such as age, education, gender, interests and zip code. We do not sell or forward this information to anyone.
Referral Policy: You can refer as many people as possible. Referal policy limits earning rewards for friends who are paid users of the product. The friend completes tax prep using 1040nra product and is not using the free service of the product. The program offers dollar rewards as mentioned on the website for every 3 referrals who pay to use the product.

ELECTRONIC COMMUNICATIONS

You acknowledge that this Agreement shall be entered into electronically, and that the following categories of information ("Communications") may be provided by electronic means A. this Agreement and any amendments, modifications or supplements to it; B. your records of transactions through the Service; C. any initial, periodic or other disclosures or notices provided in connection with the Service, including without limitation those required by federal or state law; D. any customer service communications, including without limitation communications with respect to claims of error or unauthorized use of the Service; E. any other communication related to the Service.
When you visit 1040nra.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
The Service does not allow for Communications to be provided in paper format or through other non-electronic means. You may withdraw your consent to receive Communications electronically, but if you do, your use of the Service shall be terminated. In order to withdraw your consent, you must contact us using our contact information at the end of this Agreement.

CONTACT

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link Or you can email us at: support@1040nra.com